Delivery, Setup & Removal Services

We’re pleased to offer home delivery for all products, along with tree setup and removal services for trees of any size.

Delivery Fees

Delivery fees are automatically calculated based on the items in your cart. After clicking Check Out, your fee will appear on the Shipping page.

Delivery Area

Our current delivery zone is shown on the map below. If your address is outside the service area, please call or email us—special arrangements are often possible. We regularly add delivery time slots and expand our delivery radius, and we prioritize requests when planning updates.

Delivery Service Details

Our delivery service includes:

  • Transportation of your order to your front door, back door, backyard, or another location you specify.

  • A fresh cut on the stump of your tree as it comes off the truck.

  • The option to choose your tree at delivery—our trucks carry extra trees so you never feel stuck with one you don’t love.

If you have a preferred tree style (fat, narrow, tall, thick, etc.), please note it in the “Special Requests, Delivery Instructions, Etc.” box on the Cart page. We’ll select trees that match your preferences for you to choose from.

Delivery time slots are based on the ZIP code you enter during checkout. If delivery is not offered for your address, please contact us to explore alternatives.

We encourage someone to be home during delivery, but we can leave your order if you provide detailed instructions in the Special Requests box.

Important: We provide a fresh cut on the stump at delivery. Your tree should be placed in water within one hour. If you won’t be home or able to do this, please choose another delivery time or let us know—we can place the tree in a temporary water container outside your home.


In‑Home Setup Service

To add setup service, select “Add In‑Home Setup” when choosing your tree.

Setup includes:

  • Installing your tree in your stand (yours or one purchased from us)

  • Positioning the tree exactly where you want it

  • Ensuring the tree is straight, stable, and secure

  • Confirming you’re fully satisfied with the placement

If you’re using your own stand, please describe it in the Special Requests box at checkout and include any special instructions.

Tree Removal Service

To add removal service, select “Add Removal Service” when choosing your tree.

Removal includes:

  • Detaching your stand from the tree so you can store it for next year

  • Full tree disposal

You may provide a preferred removal date and time in the Special Requests box at checkout. We will confirm your appointment. If you’re unsure of your removal date, you may schedule by phone or email anytime through January 15, 2027.

We reserve the right to cancel any removal booking and refund the associated fees for trees not removed by January 15, 2027.

Satisfaction Guarantee

Your happiness is our priority. If you are not satisfied with the tree options available on the delivery truck, we will return on another delivery run with additional choices based on your feedback.

In‑Person Selection Option

After placing an online order, you are welcome to visit any of our physical locations during open hours to select your tree from our full inventory. We will gladly deliver it to your home or help load it into your vehicle.